Shipping & Returns

Shipping

We deliver across the United Kingdom with the following options:

• Standard Delivery (5–10 working days): £4.99
• Express Delivery (2–4 working days): £14.99
• Free Standard Delivery on UK orders over £75.

Orders placed before 12:00 GMT are dispatched the same working day. You will receive tracking information by email as soon as your order leaves our warehouse.

Returns

Not quite right? You have 30 days from delivery to return items for a full refund. Items must be unworn, unwashed and in original condition with all tags and packaging intact. To start a return, email support@londonmoon.co.uk with your order number. We will share return instructions within 24 hours.

Faulty or incorrect items

If you have received a faulty or incorrect item, please contact us within 7 days of delivery. We will arrange a free replacement or refund.